Shipping & Delivery

Order Processing

All orders are processed and shipped by Arrow Exim from our manufacturing facility in South India.

• Orders are processed within 72 working hours (excluding weekends and public holidays).

• Once your order is shipped, tracking information will be sent via email.

• You can monitor your shipment using the tracking number provided.

Worldwide Shipping

We ship globally using trusted carriers, including:

• DHL Express

• FedEx

• USPS

• Other available carriers, depending on the destination

Estimated Delivery Time

7–10 Business Days after shipment for most destinations worldwide.

Please note that delivery times are estimates and may vary due to customs clearance, weather conditions, holidays, or carrier delays.

Customs Duties & Taxes

All products are shipped from India.

• International orders may be subject to customs duties, import taxes, VAT, and clearance fees imposed by the destination country.

• These charges are the customer's responsibility and are not included in the product price or shipping cost.

• Customs regulations vary by country, and we recommend checking with your local customs office for details before placing an order.

Shipping Address

Please ensure your shipping address is complete and accurate before placing your order. Arrow Exim is not responsible for delays caused by incorrect or incomplete shipping information.

Lost or Delayed Shipments

If your package is delayed, lost, or shows a delivery issue, please contact our support team immediately. We will work with the shipping carrier to investigate and assist in resolving the issue.

Product Availability

If an item is temporarily unavailable after your order is placed, we will notify you promptly and offer an alternative product or a full refund.

Incorrect or Missing Items

If you receive an incorrect item or if any item is missing, please contact us within 7 days of delivery. We will arrange a replacement or appropriate resolution as quickly as possible.

Contact Us

For any shipping or delivery inquiries, please contact the Arrow Exim Customer Support Team. We are committed to ensuring your order reaches you safely and efficiently.